Privacy Policy

 

At Orchid Bathrooms Ltd, we’re committed to protecting and respecting your privacy.

 

This policy explains when and why we collect personal information about you, how we use it, how we keep it safe and secure and your rights and choices in relation to your information.

 

Any questions regarding this policy and our privacy practices should be sent by email to info@orchidbathroomsltd.co.uk

 

We obtain information about you when you use our website and contact us about products and services. Also when you interact with us on social media platforms such as Facebook and Twitter we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.

 

The personal information we collect, store and use might include your name and contact details (including postal address, email address and telephone number).

 

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion. We do not collect sensitive data about you.

 

We may use your information for a number of different purposes, which may include:

 

  • providing you with the services, products or information you asked for.
  • processing orders that you have submitted;
  • carrying out our obligations under any contracts entered into between you and us;
  • keeping a record of your relationship with us;
  • sending you communications which you have requested.

 

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. tax/accounting purposes).

 

We do not sell or rent your information to third parties.

 

We do not share your information with third parties for marketing purposes.

 

We’re committed to putting you in control of your data so you’re free to opt out of your information being used in this way at any time by contacting info@orchidbathroomsltd.co.uk and letting us know.

 

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

 

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

 

Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.

 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.

 

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.

 

We keep this policy under regular review. This policy was last updated in June 2018.